PlayFast Casino Online

Monday

Monday brings a 100% casino reload up to C$200 with a C$25 minimum deposit and 35x wagering on the deposit plus the bonus, and live tables are excluded from this offer's wagering. Complete the Monday wagering within 7 days of activation, or the bonus and its winnings are forfeited.

Thursday

Thursday provides 25% cashback on real-money live casino losses, from at least C$5 up to C$150. We credit it within the next calendar day, and it carries 1x wagering. You then have 7 days from activation to meet that 1x requirement, after which the cashback and anything it has won are forfeited.

Friday

Friday provides 350 free spins on Gates of Olympus Super Scatter for one deposit of at least C$50. The resulting spin winnings carry 35x wagering.

Saturday

Saturday offers a 100% live casino reload up to C$150 when you deposit at least C$25. Wager the deposit plus the bonus 35x in the 7 days after activation, otherwise the bonus and whatever it has generated is forfeited.

Sunday

Wager C$100 or more on slots on Sunday, and 350 free spins on Big Bass Bonanza 1000 reach your account in up to 72 hours. Winnings from those spins need 35x wagering.

Crypto reload

Our crypto reload is a 100% cryptocurrency award available up to 3 times a week after at least one real-money deposit. It has a C$30 minimum deposit and 40x wagering on the bonus amount.

Each day-specific offer runs from 00:00 to 23:59 CET or CEST on its day and is allowed once per person, household and payment account. For the Monday, Tuesday, Friday and Saturday deposit offers, choose that day's offer while you deposit, and the award is credited automatically.

Welcome Sports Bonus

The offer is 100% up to C$100 on your first deposit of C$25 or more and applies to sports betting. We credit it straight after that deposit, but only if you select it on the deposit page. It requires 6x the deposit plus the bonus before withdrawal, and you must complete it within 30 days or the bonus, wagered amount and generated winnings are lost.

While the bonus is active, your maximum stake equals your deposit, or the deposit that triggers the full bonus if you pay in more. Single and multiple bets on football, basketball, ice hockey and tennis count toward the wagering, and a qualifying bet needs at least one selection at odds of 1.70 or higher. On the same outcome, only the first bet counts. Similar bets, void or cancelled bets, draw no bet, 0% margin bets, cashed-out bets and freebet bets are left out of the wagering. We may void handicap bets, draw-no-bet bets and bets at lower odds and forfeit their winnings. The Welcome Sports Bonus runs apart from other promotions.

Welcome Sports Freebet

A first deposit of at least C$25 unlocks the C$25 Welcome Sports Freebet, which is for sports bets only. Pick it from the offers shown when you pay in, and it lands in your account by itself. Place it at odds of up to 5.00 on the same four sports as the bonus or on volleyball, and keep it away from handicap and draw-no-bet markets. The freebet stake is deducted from your winnings, and free bet winnings stop at C$100 or 3x the freebet value, whichever comes first, unless otherwise stated. The freebet must be used no later than 30 days after activation, or it is lost. The freebet cannot be combined with any other promotion.

Free-spin limits

Free-spin winnings must reach C$0.10 to be credited.

Free-spin winnings are capped at C$100 unless an offer states otherwise.

Deposit-award win caps

Maximum winnings from a deposit award depend on its percentage.

Winnings above the applicable cap are forfeited. We cap cashback and loyalty winnings at 5x the cashback or loyalty bonus, and excess winnings are forfeited.

Who can withdraw

Only verified accounts can request withdrawals. We return funds to the account the funds came from and pay them in the account holder's name.

Processing time

We process a payment within 72 hours after our Payments department approves the request.

Withdrawal limits

Withdrawals are capped at €25,000 per calendar month unless a promotion says otherwise, and at €5,000 per day, or the equivalent in your currency. Daily limits also depend on the payment method, verification, account history and risk assessment, provider restrictions and loyalty status.

Wins over €30,000 may be paid in monthly instalments until the whole amount is paid. With only one deposit, you may cash out at most 15x that deposit, and further winnings are removed when you request a withdrawal. Progressive jackpot wins are paid in full.

Document checks

A document request cancels pending withdrawals. After verification, you must request the withdrawal again.

Who can open an account

You must be over 18 and above the legal gambling age where you live. We allow one account per person, IP address, address or household, and it must be in your own name.

Verification documents

Complete verification in your profile under Documents by following the upload instructions.

Proof of identity can be a national ID, passport or driver licence. Proof of address must have been issued within the last 3 months and may be a bank or card statement or utility bill. Proof of funds depends on your deposit method, including a card image showing the first 6 and last 4 digits, the cardholder name and the expiry date.

Upload jpeg, png or pdf files of up to 3MB each. Use photos of physical documents rather than screenshots, cropped files or scans.

Verification deadline

We may require verification within 30 days of registration. If you do not complete it, we may restrict your account and access to deposits, withdrawals or gambling. Verification becomes mandatory once your deposits or withdrawals reach €2,000 in total.

Dormant accounts

After more than 6 consecutive months without a sign-in, your account becomes dormant. We may charge a monthly administrative fee of €10 or the equivalent in another currency, limited to the positive balance, and may close or suspend the account, hold funds subject to that fee and reset the balance to zero. To recover the funds, e-mail customer support, and a reactivated account gets its remaining balance back.

Deposit limits

You can set daily, weekly and monthly deposit limits through customer support. Raising or removing a limit takes effect 24 hours after your request, while a lowered limit applies at once.

Time-out

You can start a time-out in your account profile. During that break, you cannot deposit, withdraw, play or access our products. You may revoke a time-out after 24 hours from the initial request, and your account reactivates when the chosen period expires.

Self-exclusion

Request self-exclusion by e-mail. It starts with a 24-hour cooling-off period, after which support sends the available fixed periods and needs your e-mail reply. If we receive no reply within a further 24 hours, we reopen the account and confirm this by e-mail. While self-exclusion runs, the account is disabled with no deposits or withdrawals, and it reactivates automatically when the period ends.

Playing tips

Take regular breaks, decide in advance what you can afford to lose and do not play under the influence of alcohol or drugs.

How do I create an account?

Select Sign Up and follow the instructions.

How do I change my password?

Use Forgot your password? on the sign-in screen and set a new one.

How do I change my e-mail address?

Ask customer support through live chat or e-mail, and the team will help you change your e-mail address.

How do I update my account details?

Open your avatar menu and update the Profile section.

What happens after several incorrect sign-in attempts?

Your account may be temporarily locked for security reasons, and customer support can help you with it.

How do I close or reopen my account?

Ask customer support to close it. In some circumstances, we may reopen it on request with the same details under the rules then in force, without prior entitlements such as bonuses or contingent winnings.